My t uses the phrases "the work" and "the process" often. I think that in the beginning I saw it differently than she did because I just really didn't get it yet I guess. We're pretty much on the same page now. Although, she often used to say when I would thank her for her help that "You do all the work, all I do is show up" but I don't believe that for a minute. I know it is work putting up with me as a client!