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What I think most people want is someone to listen. If you look approachable, smiling, make intermittent eye contact and keep your body language soft most people will start talking and you can go on from there by reflecting back what they are saying. Once you've established contact build conversations on what they shared with you.
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Nammu
…Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe no less than the trees and the stars; you have a right to be here. …...
Desiderata Max Ehrmann
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