As a fellow gamer I feel u. I went through some bs with Playstation a few yes ago an still to this day I'm angry about it and refuse to have anything to do with us I that companies products.

My issue was COD black ops 2 came out in nov. then there was an update for new yrs. well that update crashed my system. The company wouldn't admit but it was an issues world wide on certain generation systems. Now I had just gotten my system back in August due to the power supply going out again. That was a complimentary fix due to the fact that jut 6months before the same thing happene and it cost $108 to fix.

Playstation said I used my only complimentary fix and since I couldn't prove they sent an incomplete update to systems to crash them I could do nothing. I stopped playing the system and sold all of it. Then March of that ur they sent a patch to fix the issue when updating COD. It all fixed but then in April same thing happened again. (This is all 2nd Han from friends now). They did it 2x to the largest franchised game for their system and screwed some of their most loyal gamers.

When I called originally I talked to multiple ppl including managers and I wanted my money back not jut for the game but also the season pass I purchased and never got to use. They said it was an issue with the game publisher whom I called as well and they said it was Playstation. It just pissed me off so much. I will never recommend the systems to anyone nor will I ever purchase or play anything Sony makes ever again.

If they were all in front of me I would pummel them into a coma wait for them to get better and then just repeatedly do it. I can't do that so I have to let it go but I can't and it just sits in me festering and I can't shake it. So I kno exactly how u feel. U r not alone. These companies that do this crap r con artists and all who work for them r indirectly accomplices to extortion.