I have only had one significant email exchange with my therapist. She was all over the place during it - she signed with her first name, her full name, and her initials; she alternated between Dear and Hi as salutations; she wrote formally and informally; she used punctuation sometimes and not others; once she slipped into txtspk. It obviously had to do with how much time she had and whether she was writing from her phone or her computer. There are too many factors going on with the person you're communicating with in writing to really judge what they're doing or thinking. Go by your (apparently positive) impressions of her in person.

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