I agree that I need to be better at paying attention to my phone. But unlike some teenagers, I'm not attached to my phone 24/7. It's not the playing phone tag that annoys me. It's that they gave me specific hours that the doctor was in, and they berate me with calls outside of those hours. I think one phone call and one voicemail is sufficient. I will call back when I get the message. It's really hard for me to believe that this is "how the system works" as Lolagrace said. And Petra5ed- it's not the doc himself. I think it's a secretary.