I imagine everyone here has already heard most of what I would have to say or ask.

From what I am reading everyone else experienced the same thing and worse.

It seems from what I am reading that this is par for the course where insurance companies and STD are concerned.

I will just have to wrestle with them as best I can I suppose. From what it looks like, the only course of action I have if I don't want to cooperate with my insurance company is to get a lawyer.