I'm sorry this happened to you.

My very first appointment with my t, he double-booked by mistake, and asked if I would mind rescheduling since the previous client had scheduled first. He apologized and admitted his mistake. Even though I was less than pleased, we rescheduled.

I've been with him two years now, and he's the best therapist I've ever worked with.

One other time, when I changed to a different time slot over the phone, he forgot my appointment. I was less than pleased, and this time let him know. He handled it professionally, and we were fine.

I'm sharing just to let you know that mistakes don't mean a therapist doesn't care - it may just mean they are juggling 30 people a week, outside responsibilities, etc. and like all of us, screw up sometimes. Therapeutically, how they handle it and how you work through things together is what helps in the long run.

Good luck with your next one. It does seriously suck when being forgotten happens.