I have two counselors, one for Couples counseling and one Personal.

I have never seen either take notes. The CC has a memory of an elephant. I don't assume she takes notes before or after because we often see other clients leaving right before we enter, then the same as we leave. I though she might store up all that info and just writes it down at the end of the day, but one day we were her last clients and she left with us. So I think she just remembers people's stories very well.

My personal counselor, on the other hand takes time between clients and sometimes runs a little late for it. I've waited a few minutes before a session knowing the previous client has left 5-8 minutes ahead of the hour, but then I still have to wait 5 minutes afterwards.

I'm assuming she uses that time to clear her mind and make notes or review her client's cases before/after.