Hey Stava, So sorry you've experienced that - It sounds awful and desperately unprofessional on all counts! I agree that, especially with the last lady - you should put a complaint in. She's damaging people!

I didn't know what to expect from Therapy when I started it. But I've had everything that you expected, and in future I would not settle for anything less. Keep searching - and definitely don't go back to that last lady.