Hey Sinking,
Before you can help her, let yourself sort out what are you trying to feed your thoughts with. I have felt those contrasting feelings and it's really suffocating. If you're going to feed your thought continuously with that, you probably should slowly put an end to it, because your thoughts and emotions are going to feed each other and intensify your doubts.
Just be aware of yourself first, before you reach out with a pen-written note initiating to help someone.
Just my 2 cents.
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