My T has minimized things that upset me. When she changed my schedule, she didn't realize it was a big deal for me. Ex-T was worse. The first time I cried in front of her, she thought I was faking it. But once they saw how serious I was, they became more supportive. And if I call my T, she knows that it's something serious because I normally don't call. That doesn't mean she'll get back to me that day, but she will asap.