Thanks, mountainbard, I agree with you.

I am not upset when there's light chit chat going on during down time in the ES room when no one is giving or receiving support, but to me if the chit chat starts to take over the support, then people should know to leave and go to Adult chat or Coffeehouse then. Because I agree with mountainbard, it's ridiculous. There have been times where I've needed support and have been ignored so I end up leaving and feeling worse than I did when I went into chat. I'm not saying that chat should be perfect but I do think that if there were moderators who worked on enforcing the support in ES, then the system might work a little better.

It's not fair that one should have to leave emotional support to get actual emotional support.

I also see a clique problem, probably because I'm not a part of it.
To me, sometimes when I come into chat, no one says hi, or one person will say hi then the rest ignore me. Then someone else comes into chat, and everyone says hi to them. That's a clique problem.