I just got let go of my job today as I was getting ready to go to lunch!! Performance coach made it worse by putting a lot of pressure on me and coming to my desk a lot. I almost charged a client's customer twice but was able to get out of it. Why is insurance questions being mixed with tech?!? I know with a couple of the depts those were 60-70% of the calls I was out of training last friday (should have been dec 5) and on my own today. I was fine in the early morning this was my 2nd tech job this **** ain't easy! The employer said they want us to succeed, really? But you fired me? I'm sorry since I am a slow learner I don't have a lot of tech jobs underneath me and if I did I would know how to probe questions and give long pauses of silence on the phones!

Today's goals for myself was to work on the above in my first post getting down the customer service stuff a little bit at a time. I'm sorry but wanting us to learn this **** at once is not possible we were told you are gonna learn everything at once! How embarrassing this is in front of the other new trainees. I was told by performance coach to wait a couple days to get in touch with the staffing manager to make an appt about other assignments and talk to my recruiter.

Takes a really really good 5 yrs to get the tech stuff down and I have never worked for an insurance company before. I told him that I came from a college environment with zero monitoring on everything etc he said this segment you guys are in is the hardest and told him the recruiter made it sound like the position is simple! nobody said anything about answering bank questions etc i took the notes asked ?s etc geez I couldn't seem to excel academically back in school guess that's why I don't seem to excel in a classroom environment!

Means nothing you need the real time experience. Man, I was looking forward to moving being on my own I am still stuck with my damn *** parents I don't have anywhere to go no shelters absolutely not! I need another assignment like now why is it when I make a goal(s) something always ****s up and I gotta keep restarting over again? My therapist said a lot you need to leave your environment it's beyond toxic **** now I can't believe my money will be depleting again. Get to hear this from my parents a lousy failure, always planning on my failure, will never amount to my brother!

Wonder if this back fired on me my ex lost his job within a short amount of time and me losing mine is a very short amount of time!

in tears....