I've come to recognize that people's posed headshots rarely, if ever, tell the whole story (I'm not sure they tell any of the story actually). They may be old photos. They are posed. They generally aren't the way they dress each day to actually work. They are stilted, one-dimensional depictions of very three-dimensional individuals. They don't depict personality, voice, mannerisms . . . I've never had photos to look at before I chose my therapists, and when I did see their "official" photo at a later date, quite honestly, they didn't look like themselves to me at all. So I'm glad I was allowed to really get to know the flesh and blood therapists rather than having judged them and perhaps excluded them based on a photo. I would have missed out on several fantastic therapists.