Hello Fuzzy: First, I would just like to say that I don't have allot of extensive experience with therapists. I've seen a few. But I fired them all before I really got anyplace with them! I don't think that no on-line communication is necessarily out of the ordinary. Therapists typically see numerous clients. And if their clients were all texting or e-mailing, in addition to coming in for appointments, there might well be little time for anything else. Plus, of course, they have lives of their own outside of their therapy work too. The work they do can be emotionally draining & they need to protect their own mental health as well. So, by saying no on-line communication, my perspective would be that this therapist is simply establishing, & also modelling, healthy boundaries. California psychologist, Kati Morton, talks allot about establishing & maintaining healthy boundaries in the videos she uploads onto YouTube. It's a skill we can all benefit from. I think the important thing here is to see if this therapist is someone you feel comfortable with, if s/he seems knowledgeable with regard to the types of struggles you have, & if s/he seems caring. If s/he meets those criteria, then I would say the question regarding no on-line communication should not be of concern.