I used Better Help for a month, recently. I was struggling to find a doctor who took my insurance so it was the best thing I could do in the meantime. She was the one who suggested I may be bipolar (which is a large part of why I joined psych central - to try to make friends and relate to people who are like me) and she urged me to find a pdoc ASAP. I wouldn't use it as a replacement for in-person therapy, but it certainly helps in the meantime. It was usually one message per day.