Trust is essential for me. The quality of our relationship comes from knowing T cares and works with me on the good and the bad. Having somebody whom I never felt like just another customer was very important. She has learned to "read" me and is willing to work with where I am at. I can often be very stubborn and my own worst enemy (she disagrees on the enemy part). She knows when to push me a little bit harder but at the same time she knows when to back off a little. It is a balancing act for her I am sure but she has figured it out. Part of it is that she has figured out if she supports me especially when I am being stubborn and such eventually I tend to come around but I need to do it on my own time. In all the time we have been meeting I have never felt judged by her which I often feel about most other people in my life.