Was just reading up about this study for detecting a therapist's levels of empathy using speech recognition and language processing technology, and thought this part of the findings was particularly relevant to this thread:
Quote:
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Key phrases such as: “it sounds like,” “do you think,” and “what I’m hearing,” indicated high empathy, while phrases such as “next question,” “you need to,” and “during the past,” were perceived as low-empathy by the computational model. (Science Daily)
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Seems that feelings of annoyance around a therapist's use of some phrases can be pretty valid indicators, where their degree of engagement is concerned. The whole study is here; I thought that readers of this thread might find the full table of key phrases interesting:
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“We use our minds not to discover facts but to hide them. One of things the screen hides most effectively is the body, our own body, by which I mean, the ins and outs of it, its interiors. Like a veil thrown over the skin to secure its modesty, the screen partially removes from the mind the inner states of the body, those that constitute the flow of life as it wanders in the journey of each day.”
— Antonio R. Damasio, “The Feeling of What Happens: Body and Emotion in the Making of Consciousness” (p.28)
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