Quote:
Originally Posted by atisketatasket
My problem with Yelp reviews - or Google, or whatever site - isn't about protecting the therapist. It's that online reviews of any medical or mental health professional are pretty useless, in my opinion. People either love their doctors or hate them, same goes for their therapists. In fact, all online reviews, since the participants are self-selected, have to be taken with a large grain of salt. If there's a significant number of reviews that all trend negative or positive, that's more useful, but there rarely is. So the way I see it, Yelp reviews have the potential to do the client a real disservice if they are the basis on which a therapist is overlooked or chosen..
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But that to me is all beside the point. A single thoughtfully written, respectful, insightful review on Yelp could have an enormous impact, whether positive or negative, and regardless of the existence of other reviews. If that were not so, then I don't know why T's are seemingly so frightened of the prospect.
I agree about the love vs hate thing. Reviews that are gushing and glowing, as well as those that are angry and attacking, can be kinda thrown out as extremes. But the ones in the middle might be very telling. I think most people are savvy enough to spot what's meaningful or not.