Quote:
Originally Posted by Permacultural
Additionally in the pseudo-anonymous nature of the Internet, it is socially safer to post things that would not normally be stated in person. So in addition to the issue of self-selection, there is also negative response bias (The only things worth taking the time to post are the negatives).
In looking at my local area, I see a slew of negative reports about my therapist on Yelp. He happens to charge a high fee, and in looking at the reviews not one person mentions his therapeutic skill. It's all about the fee for these reviewers.
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I truly don't mean to be argumentative, but what if you're someone who is really interested in the issue of finances? If I was a person like that, I'd immediately hone in on this review and say, "Well, that's not the person for me! I don't care how good they are they are waaaaay out of my league!" If the cost of therapy is an issue for me, then that's what I'd focus on and that means that the person's review related to the cost of therapy with this therapist is right on the money for me! If my issue is, does this therapist have great skills and in the review the person states that the therapist is up-to-date and keen on the latest coping skills, then I might decide I'd check this therapist out. So what I'm saying is that what you might not find as a good review might speak to someone else. I never get when people read a review and dismiss it because it isn't about something they're interested in. I read the review, decide if it applies to me personally and what I'm looking for in a professional, and then I make a decision. Just my take on things.