Thanks! This is potentially really helpful then...even when she says something thoughtless, she speaks so much and so quickly that if you don't react in a major way the moment can pass safely and she is on to something else. How much of a general pattern is that with her?

Interesting too that she went on to blame the jacket rather that making a personal affront to you.

It sounds like sometimes she says stuff that she doesn't mean to be offensive but she is a maybe little clumsy verbally and it can come across as being offensive. How often does that happen?