First attempt... Worked up the energy and hope to find a doctor from my insurance coverage list. Looking for a male on the list. Found one, called, left a message, called again left a second message, never received a call back.

Lost my enthusiasm to try again.

Decided to try again... Found another male on the list in an office close by, called. The male isn't in the office close to me, a woman is. Decided I'm doing pretty poorly, I shouldn't turn it down.

Called the woman, left a message, didn't receive a call back on Friday.

Over the weekend decided to try again for a male. The provider finder tool on the insurance website stopped working.

Left a scathing message to the insurance company about keeping their website working. Feedback section of the website isn't working either.

Monday morning - website still not working.

Losing hope, when... Monday afternoon, I receive a call back from the woman! I reluctant but desparate. Trying to confirm she takes my insurance, she's never heard of my policy network and doesn't know what I'm talking about. Don't get much further because the woman is having a coughing fit. Worse and worse, until I ask if she wants to call me back. She agrees and we hang up with her still coughing.

Received my call back? Nope.

Hitting roadblocks and I don't even want to drive down the road. Want to sit on the side of the road and cry. Convinced I'd be better off travelling, immediately hit a pothole.