Some days I wake up and want to cry for no reason.
But on the good days, all it takes is the tiniest thing going wrong to make me wonder how I could have felt good at all before it happened.

I keep making stupid mistakes at work. I've been at this job more than a year, I know all the processes. A few things have changed recently and I don't blame myself too much for making mistakes on those, because I don't adapt to routine changes well.
But I'm messing up stuff I know perfectly well how to do. Today I had a customer who was upset because her she dropped off her young daughter's dress and was going to have her wear it for a party this weekend, and it came back without the sash attached. I remember this dress. I remember the sash. I seem to remember my boyfriend being at work and helping me, and that he actually invoiced the dress. But he says he wasn't even here, that he remembers me telling him about it on the phone.
There are only two things to do with sashes and belts that are not attached to the garment: don't clean it and put it in a bag to attach to the order, or invoice it as its own piece and send it to be cleaned.
There is no bag attached, there is no sash on the invoice. I don't know what I could have done with it. If I didn't send it to be cleaned, it would be here somewhere. I can't find it.

It's something like this every week. And when I try to think back, I either can't remember working with the piece at all, or I remember all the details except the important one, about the missing piece. I can conjure up an image of that dress when it came back clean, and remember looking at it and thinking that it didn't come in with a sash. Only when the customer told me the color of the sash today did I remember seeing it. I cannot for the life of me remember what I did with it. In my mind I remember taking the dress from the customer, setting it on the counter with the other orders I needed to do, and then leaving it to do other activities. I could swear I remember doing other things while my boyfriend invoiced it. He swears he was not here.

What is happening to me?? Every time something like this happens I want to cry. I've always been forgetful, but this is different. Usually my auto-pilot is pretty good, once I've done something enough times, I barely have to think about it. Now it's seeming like when I go on auto-pilot, I'm not able to access the knowledge that I've always had. I've been just totally screwing things up and not even noticing. Even when I don't remember being overwhelmed, and thought I was concentrating on what I was doing.

A couple weeks back I actually sent a piece to our cleaning plant without even invoicing it. I put a barcode on it, and then apparently just threw it in the dry cleaning bag. The barcode is not associated with anything since I didn't invoice it, so we just have to wait for a customer to tell us they're missing a pair of pants.

I don't know how this is happening. I have a very solid routine, a certain way I do things that involves checks and heads-up points, strategies I use so I don't miss anything.

Every time this happens I just want to give up. I don't know how to keep it from happening again. I've gotten on the wrong bus twice in a month, when I've been taking the same bus for over a year. I feel like someone with down syndrome would be functioning better than me right now.