Quote:
Originally Posted by StressedMess
We're having cheese-salsa-ground beef dip for dinner. I'll manage to sneak a salad in there and call it 'special nachos' like the restaurants do. DD1's idea of a healthy meal rarely includes leafy greens.
Had a record Tuesday with 502 total calls. Today was probably around 400. Still busy but at least a breath in between answering.
Had a headache all day, again. Still dizzy. Strange numb fingertip on right index finger. Probably should seek medical attention, but can't bring myself to do it. Headache and dizziness I'm blaming on sinus/ear issues, numbness I'm blaming on nerve pain from bad back. That's what I'll convince myself of if I say it enough!
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Good lord 400 calls in ONE DAY?! How in the world do you do that? I take 100 in a 10 hour day and am exhausted. We are required to keep our average handle time under 5 min 30 seconds and I am barely starting to meet that again since I started taking the high touch calls last month. I cannot fathom doing 400 calls in one day. You are amazing!