Quote:
Originally Posted by artemis-within
Good lord 400 calls in ONE DAY?! How in the world do you do that? I take 100 in a 10 hour day and am exhausted. We are required to keep our average handle time under 5 min 30 seconds and I am barely starting to meet that again since I started taking the high touch calls last month. I cannot fathom doing 400 calls in one day. You are amazing!
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Thank you but there are usually at least 5 of us on the phones all day. The 500 call day one of my coworkers took 95 calls, I was absent for a couple hours so I only took 70-ish. Not sure how you take 100 every.single.day I would faint!