Ugh. I just need a place to vent my frustration.
Still no receipt from the doctor's office. I don't understand, this should not be a difficult task.
I've sent a follow up email (replying to the email that I received before Christmas, where someone in billing says that she's working from home, but will send me the receipt when she's back in the office). Very politely letting them know that I hadn't seen anything yet (via email or snail mail), and wondering if they could help me get a receipt.
Then, this Monday, I called and left a voicemail (b/c it's impossible to get a human on the line). Still no reply.
They may have tried to call, but I screen my calls at home (I have a father that has bad debts, a current foreclosure situation, and is trying to declare bankruptcy - debt collectors seem to want to call ME about this, plus a brother who struggles with drug addiction. And I work from home. Yes, I screen my calls.) They haven't left any messages, and if they would... I'd of course pick up. No emails either.
This feels insane to me. To the point that, even though I really *loved* the doctor and thought she was wonderful, I don't want to go back. It's a stupid receipt... how hard can it be? Both of the other parties involved were able to generate and mail me a receipt. Again, this should not be so hard.
Thanks for letting me vent a bit. My sister is telling me I should drive down there, but it's downtown (I'm in the suburbs), at a hospital, and you have to pay to park. I'm not sure that showing up is going to help me, though I'm starting to think I might need to do that.
|