Oh my god that is so stupid. How dumb do you have to be???

You're not a monster though, everybody has off days like that. I work in a job that often includes a lot of direct contact with clients and sometimes their lack of self-sufficiency and neediness drives me crazy. Especially when it comes to old people who don't know how to use computers -- I'm not talking about they can't make a spreadsheet on excel -- I'm talking about when they don't even know how to copy + paste or print a document. Blargh.