Thread: Incompetence!!!
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Old Aug 28, 2007, 04:56 PM
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SeptemberMorn SeptemberMorn is offline
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Member Since: Jul 2003
Location: CA
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What are our public schools turning out these days??? As a matter of fact, what have they been turning out for years now???

No matter where I turn, no matter what business I talk to, it's filled with blithering IDIOTS!! At my drs office, no one know how to pick up or send a fax, the place that is SUPPOSED to be fixing my wheelchair is just sitting on their big dumb behinds waiting! Waiting for what, pray tell?? My primary insurance company claims I haven't met my deductible, the other insurance company just kicks back anything that hasn't been billed to the primary. The primary has the UNMITIGATED GAUL to say they don't allow their policy holders to have more insurance than just THEM! WHAT THE HOLY HELL????? Who are they to say what I can or cannot do????

The place where I bought my power chair is where I obviously send it to have the chair fixed, right? They claim to be the best at what they do and their goal is CUSTOMER SATISFACTION. Yeah right!! They have absolutely NO inventory of parts for repairs!

The drill is; get a prescription from your doctor that says your chair needs repair. Like she's a mechanic/electrician, too?? The back office girls don't know how to pick up a fax from the repair place OR from the pharmacy! They allow the repeated faxes to pile up until I or any other patient calls, if they figure out that's what they need to do, and gets on their lazy butts to pick up the damn fax! They continually claim they haven't received it.

I got so fed up this morning, that I called the supervisor of the medical clinic I go to. Funny how she found the faxes immediately! I told her that one of "her girls" had rudely hung up on me. She "said" she would follow up on that. It took the supervisor to walk the fax over to my dr and to fax it to the repair place.

The repair place sent a fax to my primary insurance asking for approval of the repair. The primary insurance claimed I had not met my deductible! So why are they continually paying for my drs visits??

The last time I had the chair repaired, the bill was sent to the HMO part of my insurance, I have PPO. Of course, they denied it so the repair place sent the bill to the secondary insurance. They paid for it. But did they do the same thing this time? NOOOO! They were just sitting on the paperwork... I guess they were waiting for ME to call and yell at them! Well, I did! And I also yelled at the back office of my dr's office and I also yelled at the primary insurance people!

FINALLY...I think MAYBE my chair will get fixed! In the meantime, either I sit in the recliner or I lay in bed. Occasionally, like now, I suffer through sitting on the desk chair that totally kills my back!

What's happened in the last 30 yrs that I haven't worked??? I would have been out the door on my round little tush the first time I hung up on a client/customer and screw political correctness! When I worked for the State Employment Office, if I didn't process so many claims every five minutes, Affirmative Action would have preceeded me out the door!!

I'm out of steam right now, but I know the schools and modern parents that don't teach their kids any pride in themselves or how to think for themselves weigh in heavily on that score! What's this world coming to???
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