I know exactly what you are going through. It seems to me that it is a serious attitude problem. People seem to think they are owed everything. They are owed the job....they are owed high pay. They are owed to not have to work when they are at work & there isn't anything they are proud of doing let alone doing a good job.....when they can just get by & get the same pay as if they do more.....where is the motivation if it isn't internal???

It also seems to me that it is an attitude about LIFE in general....not just the job. I see the people in KY are proud of the jobs they are doing....even the most menial of tasks. But more than that, they are happy rather than grumpy. They have smiles on their faces....not frowns. They always ask what they can do to help you, & do it, rather than giving excuses as to why they can't. This isn't just on the job, but in their own personal lives everyday. When people live their lives with motivation & are happy & responsible without making excuses in their own lives, that reflects into their jobs.

What is it that is making people so angry in their personal lives? Why don't they care enough about themselves to reflect it all around them. Unfortunately that happiness isn't something that is taught by parents or teachers. Yes, we can be taught to preform well, no matter how we feel about outselves or our jobs, but that makes it even harder. The question is why are people not happy so it can reflect in their whole lives?

Just another aspect of why people are incompetent IMO,
Debbie