These items are all destined for the trash. The facility packs all expired residents belongings. The family just picks up the box. If they even asked for their toiletries, they would be told toiletries are to be disposed of

Even if they have not been opened yet. It's similar to the facility having to destroy medicines. Perfectly fine, sometimes unopened, very expensive medication that other less fortunate residents could benefit from. I've assisted packing, other workers take items home or get a sick pleasure out of pitching stuff while reciting the companies policy. A $ 12 bottle of lotion isn't going into the trash on my watch is all I know. Even if I have to sneak....in the dark ...before the box is packed.