Hi LittleEarthquakes,
Respectfully, I do not agree with you. The fact is that sometimes we need just to listen, not to offer solutions. We just need support. We need somebody to tell us "I am here for you".
I failed Ennui, too. I just saw one picture of hers and I thought she is pretty. But she does not feel that way. I was trying to convince her the opposite but this is not the way sometimes. Sometimes we just need somebody to tell us "I am here for you, no matter what"