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Originally Posted by Bill3
I'm sorry that certain clients are so hurtful. It is a very tough population to work with. I admire you for taking on that responsibility and being good at it.
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I don't know how good I am at what I do, but I try. I heard about the name calling today second-hand, and was told not to think it was about me, which may be true. But I know that client doesn't like me already, so it does still feel personal.
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Biking this weekend sounds good. If you are willing, please let us know when you do it and it how felt for you. 
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I will. I am hoping to find the energy to clean the bathroom too this weekend, hopefully both work out.