guilloche: I am fairly certain the second review is from a client, though it is very short and vague so hard to say for sure.

Thanks for the link. I brought that article up earlier in this thread. I agree that soliciting reviews from clients is questionable. And reviews from peers even more so.

BTW, reading this article I again I find it even more condescending and duplicitous than before. She addresses clients like they are children who cannot act in their own best interest without the guidance of the all-knowing therapist. And mainly she seems to be attempting a preemptive strike, an attempt to talk clients out of posting reviews for reasons that are ostensibly about protecting them, but seem more like a nervous defense of the business.