The providers' discussion, and fear of negative Yelp reviews is an interesting peek at the entitled, narcissistic attitudes of some corners of the mental health field. Discussion is all about them, while their critics are invalidated as the discontented, disgruntled and unstable. Nowhere in the Yelp discussion do I see these therapists consider that a negative review is deserving feedback from someone harmed. Never do I see them discuss how they might reconsider their model, create informed consent or improve their practices. Concern is solely about image, not services or substance.

Regardless of the consumer, or his "diagnosis," if he's compelled to leave a negative review, obviously he's squandered money, time and hope for a failed service. I think that should be respected.

Modern Day Digital Revenge on sites such as LinkedIn, Google+ and Yelp

Love Kolmes' quote below: "Of course, no one wants to be the subject of a bad review, but psychotherapy services are special."
http://www.nytimes.com/2011/03/19/op...lmes.html?_r=1