She said that particular HMO determines the accuracy of a patient's reporting of symptoms based on their mental state. I said wtf does my state of mind have to do with my reporting of an injury? It's just so horribly wrong that I have to make sure I'm pleasant and compliant when hauling my broken carcass into the doctor, for fear they might not treat an injury. This never happened prior to DX. I am beyond disgusted with the whole scene.