We don't have that designation in American schools so it is hard to know what their position officially is and what you are expecting. Is what you are wanting more private counseling time? In American schools that would only be provided through special education, and only in relation to school-related issues on a limited basis. More intensive, long-term counseling for more personal/general mental illness issues would be something that doesn't fall under the service descriptors for school-provided services. What we generally see here is a certain number of contact hours/week for school-related issues and families would provide their own private mental health services outside of school. Not sure if that is what you are describing though as the Canadian system is different.