Okay, I'm an auditor so here is some crazy logic, maybe it will help you feel better.

My T sees 15 people per day (I'm assuming a different one each time but some people come twice per week and I can't estimate that).

Let's assume that 15 different people each day decide to send one email. That would be 75 emails for him to return by the end of the week (based on a five day work week).

Or, we can try assuming that half of those 15 would send one email per day (7 people) that would be 35 by the end of the week.

Now, this doesn't take into account any phone calls he needs to return or other professionals emailing him.

Could you imagine replying to all of these emails? Then there would be responses and replies, responses and replies...giggle.

When I started thinking about it like this, it made sense to me. But hey, I'm an auditor...