Because I drive a long way to see my pdoc she makes time for me on the day I see my therapist so I don't have to drive as much. Since it's a work-in every month she sends an email to the scheduler telling them to put me in at whatever time whatever day.

I was supposed to see her Monday. I saw on my patient portal thing that I was scheduled with someone else I'd never heard of. So I called and it turns out that was an error and scheduling had set me up with a strange to me NP.

Now I don't know when I'll see my pdoc but at least I'm not walking into a stranger's office with no idea why.