No i havent but my apt was scheduled out underneath me. when i showed up they tried to make it right the shrink by wanting me to split an hours time slot. i said no walked out and cancelled them as a therapist after that. it all is relevant. they are just people human like you or i. if you feel it is not working or it doesnt click for you then by all means get another t cause otherwise you feel like you are throwing your money away,. tc and blessings