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Regarding the language and tone of the report: it was a case study. Case studies present information, they do NOT present emotions, personal details, etc. It doesn't give significant details about the discussion between the client and the psychologist: he could have discussed it with her as a heartless A-hole, or it may have been far more compassionate than it conveyed.
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It may be worth considering the audience this is written for, therapists working within an ethical framework who need to understand the boundaries of that framework. I wouldn't expect it to be written in client friendly language, more to focus on what is and isn't appropriate under the ethical code while recognising there's a lot of space in the code and different variables that will influence whether a final decision is ultimately ethical.
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Case studies are used for learning and training--all the
more reason to include more about the client's feelings and POV in the article. Especially articles about ethics..