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Old Apr 04, 2016, 08:45 AM
IceCreamKid IceCreamKid is offline
Grand Magnate
 
Member Since: Jan 2011
Location: Australia
Posts: 3,260
[QUOTE=princecharming;4994761]I work in an area which requires a high degree of technical expertise. People tend to spend their entire career in this area, and training can take 18 months. For this reason, this department attracts competitive personalities, and people focus more on craft than on tact, diplomacy or respect. ...
I was in charge 2 days, and on each day I had an argument. The first one was with a superior who was being critical of my performance, and the second was with a subordinate who has a habit of interrupting to ask questions that she should be able to find the answer to herself. Just for the sake of clarity, in all of the arguments I describe, I raised my voice and took exception to their behavior but did not use name calling or profanity. These were simply heated arguments.

I think you might want to find another job in a place with better management. However the constant is going to be you. You were in charge and argued up and down the ladder. Why? In the first instance when a 'superior' criticizes your performance, the best thing to do is listen. You don't have to agree; but since there may be valuable information in what the person is saying, you should first listen.

In the second instance, you have criticized a 'subordinate' for not doing things in a manner you approve. Certainly you could ask her not to interrupt. But the questions she is asking may be a way of her thinking aloud.

I'd do a couple of things. I'd seek out ways to improve my communication skills, and I'd seek a job at a place that doesn't encourage (through omission or commission) hateful, elitist, arrogant, argumentative, rude behavior on the job. I hope this helps.
Thanks for this!
bipolar angel, phoenix7, Pretzelle