They're vile. I've been put onto Universal Credit and most of the people on the phone are so useless. I don't know if they're poorly trained, have a chip on their shoulder or both. Either way, it's definitely not beneficial to me when they have a bad attitude and accusatory tone.
I just need to get my head sorted by September, if not completely then at least to a manageable state. I want to go to uni but being ill won't exactly make things any easier. And working until then isn't going to give me much of a chance to recover when it'll just introduce new stresses. The last thing I need is to be hounded by the Jobcentre to look for work when I'm already trying to pick up the pieces of my mental health.