i never do well in busy waiting areas. it is even worse if people are talking non stop or too loud. it causes a lot of anxiety to the point leaving becomes an option.

sometimes therapists/psychiatrists/doctors, etc. get distracted with things they have going on and aren't able to disengage from that which means they aren't always able to respond how we think they should. that is why it's important for you to share with them things they might not pick up on, also because they are not mind readers and just like anyone else and can have off days too.