I am reading a book called "managing client anger - what to do when a client is angry with you" by (and I am not making this up) Aphrodite Matsakis.
I am trying to see how many of these things the first one has tried at me.
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Selfishness is not living as one wishes to live, it is asking others to live as one wishes to live.
Oscar Wilde
Well Behaved Women Seldom Make History - Laurel Thatcher Ulrich
Pain is inevitable. Suffering is optional.
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