Is he bad at using his phone?

My mom is awful with phones. She butt dials me and everything!

Whenever I try to call her, she never picks up the damn thing. She also doesn't text back! Like, there was one time she said she was going to drive to the local convenience store in the middle of a blizzard. Well, she was gone for 2 hours. She didn't pick up her phone, so we thought something bad happened to her. Nope. Turns out she went to visit one of her friends!

I used to get freaked out by it, but then I realized she's a lost cause.