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Old May 17, 2016, 09:13 PM
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seesaw seesaw is offline
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Member Since: Apr 2014
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Posts: 8,406
Wow. That must have been a nightmare of a phone call, yet you handled it with such finesse. I would give yourself a pat on the back for keeping your cool. I know it really triggers you, probably, to deal with crazy people like that, but you really handled it well.

And yes, I would transfer all those calls up to the manager and just wash my hands of them.

Seesaw