I swore I would never call my new one outside the session. The hospital doesn't really like it anyway. It's against the rules but she said it's mainly to stop people from constantly calling. Email isn't allowed ever (I got in trouble from my surgeon's scary secretary for emailing once about something other than an appt). After 1.5 yrs I called her hysterically two times this week from the hospital and it helped me SO much. This afternoon she had already left early (it's a long weekend here, Monday is a holiday), but she called me back from the car and was SO kind and underatanding. It made me feel better. Even the secretary insisted on letting her know I called even though I said not to, because she said I sounded bad.