Im almost livid. I call the clinic to talk to either the director or an available counselor. They put me through 2-3 people before I landed on the physician receptionist. really?

things are not ok. i havent seen a therapist in over a month. luckily i have a new one next week. im having home life issues and im just generally stressed over school. may seem like not much but im drinking over it, quite a bit. which leads me to think im trying to use alcohol to calm my nerves from stress, boredom and sadness/loneliness.

i call back. demand to speak to the director. i get his voicemail. i mostly likely will now not hear from him til monday as its a late friday. (they are closed on weekends).

what makes me pretty upset is that everyone knows me there because i goto group, have seen counselors there, pdoc there, and have had many many many appointments with the peer support specialists there in the past year....and im still treated like a number in a filing system. ive been going there 6 years. but im still not used to being treated like a number. i understand my past being treated like crap because ive had psychotic episodes but NOT like a number. in my mind i thought i built a rapport there with everyone including the receptionists.

dont get me wrong i believe there are a few people there that would kindly stick up for me. and i shouldnt be but i am surprised that i was put through to a receptionist in the physicians department to talk to.

on another note, she tried to "sell" the pcp to me, ya know? but i told her i have an outside physician. she acted like she was surprised that someone with medicare ooooo has other doctors besides in that clinic. yea my whole life is not in that clinic...

/rantover