I started therapy 7 months ago. My T had 2 receptionists since I started therapy that quit due to health reasons. So a third started a few weeks ago. Monday I sent an email to the office email the secretary uses to confirm my appt for next week. No reply, left message on voice mail, nothing. Today I emailed to change my appointment next week due to an important matter. Nothing so far. Nobody is answering the phone.I understand if she's busy they are unable to answer or reply.

One time I emailed my T directly to change my appointment. He said a certain date and time was open, I took it. His receptionist was away so that is why I emailed him. I show up that day, secretary is at the office, told me someone else had that time and date. I told her I spoke to T and told me it was okay. Apparently he forgot to tell her.

Maybe it's time to find a new T