I am a hairstylist and recently went back to work after 6 years. Due to a mix up by the receptionist, I was scheduled a blow dry style that was actually a updo last Saturday for a wedding (bridesmaid). I've only done 2 updos in 6-7 years so you can imagine my anxiety! I took 2x as long as everyone else but I finished. Before I finished the mother of the bride came over and said she "thought it looked messy" among other things that let me know she didn't like it. I earnestly asked her what she wanted differently and tried to appease her. After a while she kind of said "well, what do I know? Don't listen to me" because the bridesmaid said she was fine with it. They left.

My success is during the MOB telling me (loudly) she didn't like it, I realized that I was not upset! Before if anyone said they didn't like something, especially a updo, I would get extremely anxious and even more agitated which always came across and made the situation worse. It also would've ruined that whole day plus a couple more! I didn't get accelerated heart-rate or a pit in my stomach! I didn't get agitated at all! I kind of thought "well, I did my best! I now have 1 more updo under my belt" I know through practice is the only way to improve!

Of course through out the next few days the thought of a bad review kept creeping into my head. I would start to think of a response I could write if that happened. I would catch that and think "what's the worse thing that can happen from a bad review? I'm not going to go to jail or anything. I won't get fired." it was almost exciting to realize I actually could feel ok with that type of situation.